Lead UX Designer — Frankfurt, Germany

Ümit
Özcan

Lead UX Designer with over 13 years of experience across agency and client-side environments, applying systems thinking to user experience, information architecture, service design and digital product strategy

I have graduated with a Diploma in Design from Mainz University of Applied Sciences with a final grade of 1.8 and I am currently pursuing a doctorate (Dr. phil.).

Systems.
Structure.
Strategy.

UX leadership rooted in systems thinking, structured communication and modern digital product development.

Core Competencies

  • User-centred Design
  • UX Strategy
  • Information Architecture
  • Prototyping
  • User Research & Testing
  • Design Systems
  • Service Design

Methodology

Discovery, double-diamond thinking, research synthesis, flow architecture, usability testing and iterative optimisation.

Collaboration

Working closely with stakeholders, product owners, optimisation teams and engineers from discovery through delivery.

Tools

  • Figma & FigJam
  • Miro
  • Sketch
  • Axure
  • Adobe Creative Suite

Leading
Digital
Products.

Leading UX across finance, telecommunications, healthcare, retail and digital optimisation programmes.

2021 — Present
Freelancer
Senior UX/UI Designer
Independent UX consultant delivering UX strategy, information architecture and design systems across multiple industries.
2020
Lead UX Designer
Camelot UK — National Lottery
Leadership, governance, mentoring, design systems, research standards and UX optimisation frameworks.
2017 — 2019
Lead UX Designer
TalkTalk UK Plc
Research strategy, optimisation, governance, systems thinking and UX leadership across digital product ecosystems.
2012 — 2016
Senior UX Designer
Barclays UK Digital Banking
Design systems, governance, mentoring, UX architecture and enterprise-level banking experiences.

Design.
Culture.
Craft.

Foundations in typography, branding, editorial systems and visual storytelling through interdisciplinary design education.

1995 — 2000
Diploma In Design
University of Applied Sciences Mainz, Germany
Typography, editorial systems, branding and Gutenberg Intermedia approaches to storytelling.
1999
Scholarship
Ichthus University, Rotterdam
International finance, strategic marketing and communication systems.
1997
Scholarship
Royal Academy of Fine Arts, Brussels
Oil painting, drawing, photography and illustration.

People.
Teamwork.
Trust.

Thoughts from former colleagues on collaboration, leadership and working together.

Let’s Build
Better
Experiences.

Available for UX strategy, product design, design systems and digital experience projects.